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Frequently Asked Questions
What is your return policy?
What is your return policy?
If you are not satisfied with your Vanish Gear Bluetooth Disrupter, we offer a 30 day money back guarantee.
You may request a return by contacting our support team within 30 days of your order. Returned items must be unused and in perfect working condition. Your satisfaction is important to us.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary depending on your location.
What is the effective range?
What is the effective range?
The Vanish Gear Bluetooth Disrupter can reach up to 50 meters (54.7 yards). Actual range depends on walls, obstacles, nearby wireless devices, and the strength of the Bluetooth connection.
Does it work with all Bluetooth devices?
Does it work with all Bluetooth devices?
Yes. It is designed to work with devices actively connected through Bluetooth, including Bluetooth speakers and other wireless audio devices.
How do I know it’s working?
How do I know it’s working?
Once powered on and active, nearby Bluetooth connections within range should begin to be affected. Results can vary depending on distance and surrounding conditions
Will my phone still work normally?
Will my phone still work normally?
Your phone’s cellular service, Wi-Fi, apps, and other normal functions are unaffected. Bluetooth connections within range may be affected while the device is active.
Does it work through walls?
Does it work through walls?
It can, but walls and other obstacles can reduce the effective range. Thick concrete, metal, multiple walls, and surrounding wireless activity can all affect performance.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.