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Frequently Asked Questions
What is your return policy?
What is your return policy?
If you are not satisfied with your Vanish Gear Faraday Bag, we offer a 30 day money back guarantee.
You may request a return by contacting our support team within 30 days of your order. Returned items must be unused and in perfect condition. Your satisfaction is important to us.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary depending on your location.
How do I know it's working?
How do I know it's working?
Seal your device inside, then try to call, message, or connect to it. Nothing should get through. If you can't reach it, the bag is doing its job and every signal is fully blocked.
Will my device fit?
Will my device fit?
Each bag is sized for a proper fit. Match your device to the right size using the size image before you order, so it sits snug with no gaps for signal to leak through.
Can I still use my other devices normally?
Can I still use my other devices normally?
Yes. The bag only blocks whatever is sealed inside it. Everything else works completely normally, only the device in the bag goes dark until you take it out.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.